Terms of Use

These Terms of Use (hereinafter referred to as the "Terms") set forth the terms of use for the Japan online store (hereinafter referred to as the "Service") operated by Adam Lippes Co., Ltd. (hereinafter referred to as the "Company"). 

1. Scope and Precedence 

These Terms apply to all users of the Service (hereinafter referred to as "Customers"). 

Product sales terms (price, shipping, delivery time, return policy, etc.) are governed by the "Specified Commercial Transactions Act Notice," "Return/Exchange Policy," "Shipping/Shipping Policy," etc. (collectively referred to as the "Individual Policies") posted on our website in addition to these Terms. In the event of a conflict, the Individual Policies take precedence. 

2. Business Information / Seller 

Seller (Company): Adam Lippes Co., Ltd. 
Address: 1-10-5 Toranomon, Minato-ku, Tokyo
Operator: Mugi Yokoyama
Email: contact.jp@adamlippes.com 

Shipping from: Our designated warehouse in Japan 

*For details on the above and legal notices, please refer to the "Specified Commercial Transactions Act Notice." 

3. Account 

  • Customers must register an account with true and accurate information.
  • Customers are responsible for managing their passwords and other information and must not allow third parties to use them.
  • If fraudulent use is discovered, we may take measures such as suspending the account. 

4. Order/Contract Formation 

  1. A sales contract is not formed when your order reaches us.
  2. A sales contract is formed between us and you when we send you a notification of order confirmation (order confirmation).
  3. We may cancel an order if there is a reasonable reason, such as inventory discrepancy, inability to settle, suspected fraud, or impossibility of delivery. 

5. Price/Payment 

  • Product prices, consumption tax, shipping fees, and other fees will be as displayed on our website.
  • Payment methods and payment timing will be as displayed on our website (e.g., credit card, various payment services, etc.).
  • Separate card company statement details and payment service provider terms may apply. 

6. Shipping and Delivery 

  • We ship products from our designated warehouses in Japan using our designated delivery methods.
  • Delivery times (estimated) are stated on the product page or in individual policies. Delays may occur due to weather, traffic conditions, peak periods, system failures, etc.
  • If a product is returned due to an incorrect address, extended absence, or refusal to accept the product, you may be responsible for re-shipping fees as specified by our company. 

7. Returns and Exchanges 

Returns and exchanges, as well as their availability, conditions, procedures, and shipping costs, are governed by our "Returns and Exchanges Policy." 

8. Prohibited Activities 

  • Actions that violate laws, regulations, or public order and morals.
  • Actions that infringe on the rights or interests of our company or a third party.
  • Unauthorized access, spam, or actions that place an excessive load on our system.
  • Bulk purchases for resale purposes or purchases deemed inappropriate by our company.
  • Registration of false information or impersonation. 

9. Intellectual Property Rights 

The intellectual property rights of trademarks, logos, text, images, videos, etc. posted on this service belong to our company or their legitimate owners. Any unauthorized duplication, modification, reproduction, etc. beyond the scope of personal use is prohibited. 

10. Disclaimer 

  • While we will exercise reasonable care in providing this Service, we do not guarantee the accuracy, completeness, usefulness, or fitness for a particular purpose of the content.
  • We may suspend or interrupt all or part of this Service due to system maintenance, troubleshooting, communication line conditions, etc. 

11. Compensation for Damages/Limitation of Liability 

If we cause damage to you in connection with this Service, our liability will be limited to ordinary and direct damages, except in cases of our willful misconduct or gross negligence, and will be limited to the total amount of the product price, etc. actually paid by you to us for the transaction that caused the damage. 

If any part of this Article is invalid due to mandatory provisions regarding consumer contracts or other applicable laws, it will be adjusted to the extent of applicable laws. 

12. Personal Information 

We will handle your personal information obtained in connection with this Service in accordance with our Privacy Policy. 

13. Measures for Violation of Terms and Termination 

  • If a customer violates these Terms, we may take measures such as suspending use of the Service, canceling orders, or suspending accounts without prior notice.
  • If we have reasonable grounds, we may terminate all or part of the Service. 

14. Governing Law and Jurisdiction 

These Terms are governed by and construed in accordance with the laws of Japan. 

In the event of a dispute between us and you in connection with the Service, the Tokyo District Court shall be the exclusive court of first instance. However, this does not apply to cases where mandatory provisions related to consumer contracts apply. 

15. Changes to Terms 

We may change these Terms as necessary. The changed Terms will take effect upon posting on the Service. 

16. Contact Information 

For inquiries regarding these Terms, please contact us at [contact.jp@adamlippes.com].